Post ORR Corrective Actions

DOE-HDBK-3012-96

Go beyond the defined scope in a case where an ongoing program that supports the

process or facility under review but which is outside the scope of the review, presents

potential problems. If the team is to make a judgement as to the ability for operations to be

conducted safely and it requires investigation at the interface of the process/facility with the

supporting program, then going beyond the defined scope is proper.

Define the graded approach as it applies to each CRAD as specifically as possible.

POST ORR CORRECTIVE ACTIONS

Although the ORR/RA follow-up corrective actions are not the responsibility of the TL, line

management may ask for input and advice as to the necessary action(s) to correct the issues

identified during the ORR/RA. Experience has shown that the value and effectiveness of the

ORR/RA can be significantly decreased by ineffective corrective actions to resolve the issues

identified during the ORR/RAs. The TL, through interest in the effectiveness of the overall

ORR/RA process, retains an interest in the post ORR/RA corrective actions. In general, the

following items need attention:

Facility management sometimes starts taking immediate action to correct the symptoms

identified by the ORR/RA team without adequate attention to understanding the root cause

and programmatic basis of the issue. As a result, the corrective action may be incomplete,

shallow, and short lived.

DOE line management review of the status of the contractor ORR/RA corrective actions

should require corrective action closure packages for the contractor ORR/RA which meet

the requirements of DOE-STD-3006-95, section 5.7.3. In that way, the contractor may

more effectively evaluate their own corrective actions before reporting readiness to

proceed to DOE.

When DOE line management forwards the DOE ORR/RA to the responsible contractor,

the actions expected as to the contractor's corrective action should be clearly stated.

Unclear or unstated expectations result in false starts and failure of the responsible

contractor to meet DOE's expectations. This in turn has resulted in delays and incomplete

actions following several ORR/RAs.

In those cases where issues have been identified as the responsibility of a DOE field

organization, DOE-HQ should formally communicate corrective action expectations to the

responsible field organization. The expectations should include corrective action plans and

closure packages.