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The team members in the TTJA process are charged with listing the tasks required to
be successful in the job. Hence, their role is vital in development of the TTJA task list.
The role of the team member is a unique one. Singly, and in groups, the members are
asked to define their jobs by identifying all of the important tasks they currently perform
on the job. The team members are the experts, and it is they who must discuss, debate,
and occasionally even argue about what is really important to their jobs.
Team members must be given the authority to make decisions regarding the tasks
involved in the job. If the facilitator tells them they are the experts and carefully listens
to them as the analysis proceeds, they will accept the collective decision-making role and
produce a good analysis. If, on the other hand, the facilitator says they are the experts
and then proceeds to drive the analysis process, he or she soon loses the support and
cooperation of the team.
provide an overview of the six steps of the TTJA process while motivating them to get
started. Detailed explanations should not be presented at this time.
Step 1 -- Orient Team. The facilitator is in the process of performing this step, which
should be finished shortly. The goal has been to provide an introduction to the TTJA
process and to explain to the members the importance of their role in it. Emphasis should
be placed on the advantages of using this technique, which includes the fact that, in a
short period of time, at low cost, TTJA can be used to effectively identify the tasks
important to the job being analyzed.
the job being analyzed. Any related job titles and specializations to be included or
excluded must be known by all members.
Step 3 -- Identify duty areas. The next step is to determine the duty areas of the job.
These statements should reflect functional areas of responsibility under which all the
specific tasks will fit. Most jobs can be divided into eight to twelve duty areas. These
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