Have Team Members Identify the Tasks cont'd

Once the members have identified all of the tasks for the first duty area,

determine if the team is ready to move to another. Breaks should be

Take breaks between

taken between the identification of tasks for a duty area. (Do not take a

duty areas

break while listing tasks for a duty area.) Guide the team in selecting

the next duty area to analyze, which should have similar tasks to the one

that was just completed. It is easy for the team to bog down if it

switches from procedural tasks to analytical or problem-solving tasks.

After you have demonstrated this process for the first two duty areas,

have the observers take turns facilitating the identification of tasks for

Allow observers to

the remaining duty areas. Provide non-threatening critique and guidance

practice facilitating

as necessary.

Continue this process until the group has delineated the tasks for all duty

areas. Because this stage of the TTJA process is the most time

consuming, it can tax everyone's endurance, patience, and adherence to the

process. As long as you remain highly motivated and dedicated to the

process, the team is likely to remain so, as well.

CAUTION:

If the team members feel that a task is completed by their occupation, you

CAUTION

must include it on the wall. You must agree with all decisions that are

reached consensually. The team members are the experts, and it is they

who must discuss, debate, and occasionally even argue about what is really

important to their jobs. In all decisions regarding the tasks involved in the

job, the team members must be given the authority to decide.

The skill of the team members to identify task statements accurately and

precisely should improve as they advance from duty area to duty area.

Repeat the statement as it is worded and ask the team members the

following:

Table-Top Job Analysis

Rev 1: December 22, 1994

Facilitator Guide

5480.20 Seminar Series

124