Interpersonal Skills Needed by Facilitator

"Facilitator" and "Co-Facilitator." Facilitators must have technical

expertise in conducting job analysis and expertise in the table-top

analysis method. Preferably, Facilitators will be qualified to facilitate

TTJA through training and practical experience. In the context of this 3-

day seminar, the Facilitators must also possess strong instructional skills

in order to teach the lessons on the first day dealing with TTJA, nominal

group technique, and consensus decison-making.

A successful TTJA seminar hinges on the Facilitator's succesful use of

(a) interpersonal skills, (b) special facilitating skills, and (c) expertise in

the entire Systematic Approach to Training (SAT) process.

Interpersonal Skills Needed by Facilitator

- FLEXIBILITY!!!

- a sensitivity to others

Facilitator

- the ability to establish and

- a sense of humor

qualifications

maintain enthusiasm -

the ability to make decisions

- patience

- excellent listening skills

- the ability to display and

- the ability to display warmth

maintain a positive image

and establish rapport quickly

- a high degree of sensitivity

with team members

to both verbal and nonverbal

- the ability to motivate,

communication

encourage, and focus team

- excellent memory

members

Special Skills Required of TTJA Facilitators

expertise in job analysis processes

expertise in the table-top analysis method

skill in questioning techniques

the ability to act as a process expert who leads and controls the

process but allows team members to act as content experts who

make content judgments and decisions

skill in small-group dynamics

skill in obtaining small-group consensus

the ability to establish and maintain the team's pace, balance, and

participation

the ability to recognize vague statements and help the team select the

most appropriate action verbs, task statement modifiers, and nouns

Table-Top Job Analysis

Rev 1: November 3, 1994

Coordinator Guide

5480.20 Seminar Series