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results; and (8) validate the results. This method can be relatively time- and resource-
intensive and should only be used when the job is complex and very critical to the mission
of the facility, or when adequate accurate sources of information are not available (i.e.,
accurate procedures, task lists, SMEs) or other less rigorous methods are not considered
adequate to produce necessary results.
The method that this Handbook will focus on is the table-top job analysis method.
training requirements. TTJA is a process which uses small focus groups and a facilitator
to reach consensus on job needs. TTJA has been used successfully in conducting needs,
job, and task analysis. It can be a very effective method of quickly determining, at
reasonable costs, the tasks that must be performed by persons employed in a given job
area. Conventional analysis methods can be slow, laborious, expensive and unusable.
This method is also referred to as a focus group approach.
Although the TTJA process can be used for different types of analysis, this Handbook
will focus on its use in conducting job analysis. The Handbook provides techniques and
information in conducting job analysis using a table-top or focus group approach.
analyze jobs at various levels including professional, technical, skilled, and semi-skilled.
Table-top job analysis operates on the following three premises.
Expert workers are better able to describe/define their job than anyone else.
Any job can be effectively and sufficiently described in terms of the tasks that
successful workers perform in that job.
All tasks have direct implications for the knowledge, skills and attitudes that
workers must have in order to perform the tasks correctly.
A carefully chosen group of expert workers (subject matter experts and supervisors)
from the job being analyzed form a TTJA team. A facilitator guides the team through the
two- or three-day session to complete the task list (There is also some up-front time
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