Select the Survey Sample and Conduct the Survey

DOE-HDBK-1078-94

included on the questionnaire. Attachment 4 is a questionnaire example

that may be used.

2.2.6 Select the Survey Sample and Conduct the Survey. Questionnaires should

be administered to a representative sample of the overall group, division, or

department to ensure validity of response information. Considerations to be

made concerning number and types of survey respondents include experience

of the job incumbents, availability, and restrictions imposed by operational or

production requirements. Qualified supervisors should be included in the

survey. The survey sample size should be as large as possible to assure a

representative sample of the prospective work group population.

2.2.7 Analyze the Survey Results. Survey results are compiled and analyzed by the

training organization. As a minimum, the reported results should contain the

following.

Frequency of task performance;

Importance (consequences of inadequate performance);

Difficulty of task performance; and

All additional tasks, identified by survey respondents, that were not

included in the initial survey.

Any differences between supervisor responses and job incumbent responses are

resolved during the analysis of the data. Differences may occur because of the

different perspectives of the respondents and the emphasis each group places on

individual tasks. Large deviations in numerical responses to individual tasks

should also be investigated during this analysis. It is helpful to compile the

results of the questionnaires on a form similar to "Job Analysis Tabulation"

(Attachment 5). Data entered on this form are the numerical averages from all

returned questionnaires (excluding supervisors). Data from the averages of the

supervisor questionnaires are used to help determine the validity of the survey.

Survey results can be compiled by hand or by use of a computerized data

base management system. Several software systems are readily available if

a computer system is used. Before the responses are entered into the data

base, each returned questionnaire should be checked to identify any

problems that might invalidate responses. Upon completion of data entry,

the survey data can be analyzed as desired for the overall ratings of each

scale for each task. These results can then be used to determine which

tasks, if any, are selected for detailed analysis.