Determine Content from the Steps

DOE-HDBK-1086-95

NGT or brainstorming can be used as a team, or the team

may be split up into smaller groups and have each group

take a different procedure. Then get back together as one

team to review and discuss each group's results and come

to consensus. Both methods may be used in order to

incorporate variety in the process so that the activity does

not get tedious for the team members.

Determine Content from the Steps. Direct team members to

look at the first step to determine what content should be

taught about the particular step in order for a worker to

complete it. Some possible questions to stimulate their

thoughts are:

What would a person need to know to complete this

step that the procedure does not explain?

Is there anything that could go wrong when performing

this step that the procedure itself does not identify and

should be taught?

Is there any information missing from the step in which

the worker should be trained that would fall in one of the

following areas:

Administrative knowledge

Theory requirements

Interactions with other equipment or systems

Interactions with other personnel

Etc.

Use NGT and/or brainstorming to identify the content.

Repeat the process with each step until complete.

Evaluate the Final List. Once the content is identified, there are

several questions the facilitator should ask to guide the team in

evaluating the content. The facilitator should have the team

evaluate whether all possible content has been identified that

will train the worker on the task. To determine this, the

facilitator should ask a question similar to the following:

Looking at this list of content, is there anything else you can

think of that you want to include as content for this step?

Also, the facilitator should ensure that the content that has been

identified is not already taught somewhere else. To avoid

redundancy in the program, the facilitator should ask the

following question: