Establish Dates for Process and Follow-on Activities

DOE-HDBK-1086-95

4.6.4

Establish Dates for Process and Follow-on Activities. When selecting the

date for the TTTD process, keep in mind that it may take 60-90 days to finish

all coordinator responsibilities. When seeking management's approval, ask if

they have suggestions for dates that would best accommodate potential team

members (shift schedules, scheduled outages, etc.).

4.6.5

Select the Facilitator. Regardless of where the facilitator is from, the

facilitator's role is that of a process expert who facilitates the process but

does not provide technical input for training content. The facilitator must be

open to trying a new concept of analysis (the one built into this process) and

have technical expertise in all phases of the systematic approach to training.

Facilitators should also have some knowledge of the job or they could be led

down the wrong path unknowingly.

When selecting the facilitator(s), carefully compare the candidate with the

checklist of interpersonal and facilitation skills on the next page. Instructional

Technologists in the training departments usually have the necessary

experience and skills to facilitate this training design process.

Interpersonal Skills Needed by Facilitator

A sensitivity for others

The ability to show empathy

The ability to establish and

A sense of humor

maintain enthusiasm

The ability to make decisions

Patience

Excellent listening skills

The ability to display and

The ability to display warmth and

maintain a positive image

establish rapport quickly with

team

A high degree of sensitivity

members

to both verbal and nonverbal

- The ability to motivate,

encourage,

communication

and focus team members

Excellent memory

Facilitation Skills Required of Facilitator

- Expertise in the systematic approach to training

- Experience using the training design process built into this process

- Skill in questioning techniques

- The ability to act as a process expert who leads and controls the process

but

allows team members to act as content experts who make content

judgments

and decisions

- Skill in small-group dynamics

- Skill using nominal group technique

- Skill in obtaining small-group consensus

- The ability to establish and maintain the team's pace, balance, and

participation