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DOE-HDBK-1103-96
After Seminar
Compl.
Date
Step to Perform
2.
COMPLETE ANY TTNA STEPS NOT FINISHED DURING SEMINAR
It is important for you to have attended the entire seminar so you will
clearly understand what work (if any) remains after the seminar. At the
minimum, the facilitator will show the team how to complete each TTNA
step. However, some training requests within DOE are so complex that the
Facilitator may not have time to thoroughly complete each TTNA step. The
following are example situations for which you might need to complete
some of the TTNA steps after the process:
-
The Facilitator will have started the team in the process of identifying
solutions (training and non-training) to the causes of the performance
problem, but due to time constraints may not be able to go through the
process for every cause.
-
If the right mix of people (SMEs and supervisors) is not involved
throughout the entire process, the findings contained in the briefing
form may not be considered valid. Under these circumstances, you
would need to conduct a validation process to get appropriate
signatures on the briefings form. (Note: Normally there is no need for
a separate validation process when appropriate people, as explained in
this Handbook, are involved)
3.
SEND THANK-YOU LETTERS
Within 10 working days after the process, send thank-you letters/electronic
mail to all participants, including the facilitators.
C-15


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