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DOE-HDBK-1103-96
SAMPLE 4
REQUEST TO CONDUCT TRAINING PROGRAM EVALUATION
Suggested Seminar Sequence: N/A
Estimated Seminar Length: 1-2 days
STEP 1: CLARIFY REQUEST TO DETERMINE PROBLEM
Facilitator Asks:
-
Describe the performance problem.
-
How many employees are experiencing the performance problem? How many
employees are employed in the job position?
-
Did the employee(s) receive formal training? Was a systematic approach to training
used to build and maintain the training program? How long ago did the employee
receive the training? Has the employee been involved in any continuing training?
-
Estimate how much it costs because of this performance problem.
-
What attitudes are prevalent in your environment about the employees' performance?
Does management support the conduct of this analysis? How does the employee
feel about his/her performance?
Options:
-
Use Nominal Group Technique/Concensus Decision Making to identify problem
statement.
B-15


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