Self Facilitators

DOE-HDBK-1103-96

60-90 Days Prior to Seminar

Compl.

Date

Step to Perform

SELECT FACILITATORS

The facilitator's serve as process experts who may or may not possess

technical expertise regarding the performance problem being assessed to assist

in making content decisions. The TTNA facilitator must possess in-depth

knowledge about the systematic approach to training. When selecting the

facilitators, choose those who possess the interpersonal and facilitation skills

listed below.

Interpersonal Skills Needed by Facilitator

FLEXIBILITY

Patience

A sensitivity for others

The ability to show empathy

The ability to establish and

A sense of humor

maintain enthusiasm

The ability to make decisions(regarding

seminar processes)

Excellent listening skills

The ability to display warmth

The ability to display and

and establish rapport quickly

maintain a positive image

with team members

The ability to direct team

The ability to motivate, encourage, and

members toward a goal

focus team members

Special Skills Required of a TTNA Facilitator

Expertise in performance-based training

Experience using the TTNA training process built into this seminar

Skill in questioning techniques

A process expert who leads and controls the process but allows team

members to act as content experts making content judgements

Skill using nominal group technique

Skill in obtaining small-group consensus

The ability to establish and maintain the team's pace, and participation

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