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|  DOE-HDBK-1115-98
Training provided to STA trainees in teamwork should contain the requisite knowledge and
skills to perform the following:
C
Demonstrate and promote effective communications, using both verbal and nonverbal
methods.
C
Interact effectively with team members.
C
Provide mentoring to team members to achieve team goals.
C
Contribute to the resolution of conflicts within the control room team and with
interfacing organizations.
C
Respond effectively to different leadership systems.
C
Recognize and mitigate individual stress.
Training provided to STA trainees in diagnostics should contain the requisite knowledge and
skills to perform the following:
C
Recognize the importance of attention to detail and the early recognition of problems.
C
Monitor facility data, and detect impending facility problems.
C
Identify facility conditions requiring action.
C
Differentiate between actual and expected facility conditions.
C
Determine expected facility response in abnormal transients, and identify deviations.
C
Identify potential causes of problems.
C
Analyze potential causes of problems to identify a most probable cause(s).
C
Prioritize facility problems using a systematic process.
C
Evaluate success of corrective action, and respond accordingly.
Further discussion of this subject is provided in the DOE Guide to Good Practices for
Teamwork Training and Diagnostic Skills Development.
28
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