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APPENDIX A
Application of Operating Experience
Module: Operating Experience
Outline Number: OE-- 1
Terminal Learning Objective:
1. Promote the application of lessons learned from operating experience.
Enabling Learning Objectives:
1.1
Describe the facility and company philosophy concerning the review and use of lessons
learned from operating experience.
1.2
Using the appropriate facility procedure(s), explain the facility/company process for
obtaining, reviewing, and assigning actions based on the lessons learned from industry-
and facility-specific operating experience.
1.3
Describe how application of the lessons learned from operating experience can prevent
a facility event and how you can make better use of the lessons learned from operating
experience in the future.
1.4
Describe the benefits of and bases for the reporting, effective tracking and trending, and
sharing of information on nonconsequential or near-miss in-house events (as well as
actual or consequential events) and the importance of facility management in promoting
and cultivating an atmosphere of open communications in event or problem reporting
within the workforce.
1.5
Describe how the application of lessons learned from operating experience should be
integrated into pre-evolution briefings to further reinforce and internalize operating
experience and instill into operations personnel that "t can happen here."
i
References:
1. Facility procedures and policies concerning receipt or initiation, review, and incorporation of
industry- and facility-specific operating experience.
2. Examples of operating experience that were used to benefit facility operations, and
examples that could have been used more effectively to avoid a facility event.
A-7
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