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DOE-HDBK-1119-99
APPENDIX A
(Note: The facility event can be any activity that caused undesirable results. It does not
need to be limited to occurrence reports that are significant.)
Enabling
Learning
Suggested Learning Activities:
Objectives
1.1,1.2
Review and discuss the facility philosophy and process for obtaining and
using industry- and facility-specific operating experience. Specifically
discuss the role of the shift supervisor in this process (e.g., providing the
perspective of an operator in the review process and sharing
facility-specific operating experience in a complete and candid manner).
1.3
Discuss several examples and the facility-specific benefits derived from
obtaining and incorporating the lessons learned from industry- and
facility-specific operating experience. Include in this discussion how the
use of lessons learned from operating experience has prevented several
events and how better use of operating experience could have prevented
several events. Emphasize the role of the shift supervisor in achieving
the maximum benefit from the examples discussed and the lessons
learned from operating experience in general. Discuss how the shift
supervisor can impart similar attitudes and resulting behavior to the
operators. Also, discuss how the shift supervisor can influence support
personnel to use the lessons learned from operating experience for their
benefit.
Enabling
Learning
Suggested Evaluation Activities:
Objectives
1.1-1.3
Conduct a qualitative evaluation of trainee responses and discussions.
A-8


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