Evaluation - hdbk11190028

DOE-HDBK-1119-99

C Expanding lead activities such as providing guidance to work groups and subcontractors

C Authoring operating procedures and other facility documentation

C Assignment to the operating organization' problem-solving and decision-making "ask

forces"

C Participating in operations committees (operations review committees, design review

groups, procedural review groups, etc.)

C Participating actively in professional associations and operations-related workshops

C Enrolling in company-funded college vocational/educational programs

C Participating actively in professional organizations related to technical areas

C Visiting other nuclear facilities to broaden their perspective and to stimulate comparison and

emulation of good practices

C Attending management courses

C Obtaining membership in professional organizations [American Nuclear Society (ANS), etc.].

Another important element of the professional development of shift supervisors is the

day-to-day coaching provided by their manager. Though not formally structured or

documented, coaching should focus on individual needs and reinforcement of management

expectations, with the results reflected in the performance of the shift supervisor.

An additional source of professional development is the Shift Supervisor Professional

Development Seminar that is described in Appendix B. The seminar would provide an

environment for qualified shift supervisors to share and learn from peers. This seminar should

be an integral part of the ongoing development of shift supervisors. The seminar is designed to

augment, but not replace, each facility's professional development program for shift

supervisors.

6. EVALUATION

The shift supervisor training program should be evaluated on a continuous basis to determine

program effectiveness. Necessary changes to the training program as a result of the evaluation

should be formalized, approved, and tracked. The areas encompassed should include the

following:

C Feedback from recently qualified shift supervisors and their managers

C Inspection, audit, and evaluation reports of training completed by outside organizations and

facility personnel

C Individual performance evaluations related to shift supervisor duties

C Facility and simulator performance evaluations and examination results

C Facility operations problems related to individual knowledge or skill deficiencies

C Occurrence reports from the facility or the nuclear organization relevant to shift supervisors

C Changes in job assignments related to facility duties or safety-related functions of shift

supervisors

C Regulations or standards affecting shift supervisor training