References - hdbk11190067

DOE-HDBK-1119-99

APPENDIX A

ensuring that personnel recognize contributors to and are aware of existing trends in

human performance problems

C Ensure that a proper balance of supervision, training, and procedures exists to aid

workers in correct performance through the following:

- verifying that compensatory actions for known or suspected weaknesses are

implemented prior to work

- verifying that procedures for special tests or evolutions are thoroughly reviewed for

potential effects on safety

- confirming a clear understanding by personnel of management expectations for

procedure use and adherence

- eliminating unnecessary sense of haste

References:

1. Appropriate company human-resource guidance.

Enabling

Learning

Suggested Learning Activities:

Objectives

11.1- 11.4

Engage in a discussion of leadership and management techniques

applicable to supervising the shift team, including delegation of tasks and

follow-up to completion with support organizations, with the operations

manager or an experienced shift supervisor.

11.1, 11.3

Conduct a structured exercise in the simulator or in an actual on-shift

situation that would exercise implementation of shift team management.

Facilitate discussion and develop plans to overcome difficulties

encountered on the job. These routines may be done with other training

and learning objectives.

Enabling

Learning

Suggested Evaluation Activities:

Objectives

11.1, 11.3

Perform a critique of the structured exercise or the actual on-shift

experience.

A-37