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APPENDIX B
SHIFT SUPERVISOR PROFESSIONAL DEVELOPMENT SEMINAR
A professional development seminar for shift supervisors may be conducted by the facility. The
purpose of this appendix is to provide facility and training management a description of the
seminar for their use in planning professional development assignments. The seminar should
augment, but not replace, each facility's professional development program for shift
supervisors.
A major attribute of this seminar is the interaction of trainees with their peers from other shifts in
the facility. The benefit of this interaction will be the sharing by peers of different experiences,
perspectives, and methods for effectively managing a shift crew. Each newly qualified shift
supervisor should attend the seminar a short time after being assigned to the position.
The content of the Shift Supervisor Professional Development Seminar should be based upon
the results of the shift supervisor job and task analysis. It should incorporate the knowledge
and skills beyond those necessary for initial training and qualification. The content of the
seminar is primarily focused on leadership and management learning objectives, including
some of the same subject areas as were in the initial training program for shift supervisors. The
seminar should be conducted in a facilitative manner that allows shift supervisors to share
experiences with one another, and should include the following subjects:
C Planning Facility Operations-- predicting complications to facility operation and developing
plans to avoid or mitigate those complications.
C Oversight of Facility Operations-- evaluating conditions of reduced facility safety and
directing actions to minimize the impact of adverse conditions on facility operations and on
public safety.
C Applying Facility Resources-- developing time-efficient strategies, constructing alternative
strategies for task completion, delegating tasks, and developing priorities.
C Managing the Shift Team-- techniques for managing the direction of a team's efforts in
accomplishing goals.
C Promoting Team Communication-- application of team communication skills and the shift
supervisor's role in promoting good communications.
C Team-Building Techniques-- role of the team leader, facilitation skills to obtain the best
results from the team as a whole, and when participative management may be exercised.
B-3
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