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DOE-HDBK-1148-2002
set. The Responsible Organization should make available to the Process Leader the necessary
resources to ensure the success of the effort.
A successful N&S Process application requires commitment and a large amount of effort by well
qualified and motivated people. Before standards identification begins, the Process Leader
should fully understand the Process. This understanding can be obtained by previous
experience in the Process or can be gained by a review of information found on the Work Smart
Standards home page (http://tis.eh.doe.gov/dsc/index.html). Involvement of mentors and
personnel experienced in the Process can be invaluable.
Effective training and coaching/mentoring programs have been proven to be valuable in
successful applications of the N&S Process. The existence of an effective training program is
important to reinforce the understanding of the Process, explain roles and responsibilities, and
help establish expectations for the outcomes. Training should be customized for the groups
receiving the training. This customization should focus on the roles and responsibilities of
management in initiating the Process, roles and responsibilities of management representatives
on the Convened Group in setting the course of the application and steering its progress, roles
and responsibilities of the Identification and Confirmation Team members, and the involvement
of Stakeholders and Interested Parties in the Process. This training should be provided as early
as practical in the Process. As with ISM, faithful application of the N&S Process depends more
on a conceptual understanding of the principles involved rather than a rote following of
procedural steps. Training for both ISM and the N&S Process should emphasize understanding
of key concepts and principles.
Teams should be fully trained prior to conducting N&S Process responsibilities. Plans for
training should take into account that new members may need to be added as the Process
develops. These personnel may need to be trained before participating. A complete discussion
of available training materials is included on the Department Standards Committee home page
(http://tis.eh.doe.gov/dsc/) under the report of Standards Process Action Teams (SPAT) 8,
Training for the Necessary and Sufficient Process.
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