Developing and Implementing Teamwork Fundamentals Training

DOE-HDBK-1202-97

2. DEVELOPING AND IMPLEMENTING TEAMWORK FUNDAMENTALS TRAINING

2.1 Discussion

The skills and knowledge developed and improved during the training described in this

section should enhance the ability of facility personnel to function effectively in teams. For

any group to function effectively, its members must possess both technical and teamwork

skills. In situations where resources are limited or when actions must be taken promptly,

teamwork becomes increasingly important. Team deficiencies considered insignificant

during normal situations may become major obstacles in the decision-making and action-

initiation process during abnormal conditions. Examples of obstacles and potential effects

include the following:

Actions are not performed or are performed incorrectly due to improper

Actions are not verified due to misunderstandings of roles or responsibilities

Blindly following incorrectly worded procedures can misguide task

performance

Individual performance is inhibited due to stress

Desired actions are not conducted due to coordination problems

Important paperwork is improperly filled out or routed due to improper

Results of expensive experiments and projects are ruined due to poor initial

Any of these obstacles resulting from poor teamwork could disrupt operations, experiments,

projects, or paperwork flow and possibly cause a safety risk or environmental hazard to

occur.

To develop the particular skills that a group of personnel need in their environment,

additional training should be provided to enable them to operate as an effective team. The

skills that are critical to successful team performance should be identified using the

systematic approach to training (SAT) processes found in DOE Training Program Handbook:

A Systematic Approach to Training and in DOE Handbook Alternative Systematic