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2.4 Leadership
Many work teams have a supervisor designated by the formal organization structure and
many do not, but in either case, each team member exercises some aspects of leadership in
his/her involvement with other team members and with outside groups. Team members
exercise leadership skills while coordinating tasks during day-to-day activities. To contribute
to the success of the team, every member of the team should understand the leadership
function.
Training in leadership for all work group personnel should enable them to:
C
Define leadership and the leadership role in your facility
C
Identify the aspects of an effective and non-effective leader
C
Identify those factors that adversely impact the leadership role, and develop
methods to minimize the impact of these factors on team functions
C
Identify and respond to the needs of individuals using different motivational
techniques
C
Identify those characteristics of the team (i.e., group objectives and individual
and collective abilities) that impact on a person's leadership strategy and
control their effect on team output
C
Fulfill leadership functions as needs arise within the team.
Practical exercises, role-plays, and classroom training with table-top drills should be used to
develop and enhance the ability of personnel to act effectively as a team.
2.5 Team Building
Training individual team members in teamwork skills is best seen as part of a larger, more
comprehensive program aimed at improving teamwork in larger organizational units. Team
building refers to a comprehensive program conducted at all levels to bring about better
team performance. It can be led by individual managers, supervisors, or specially skilled
trainers, facilitators, or consultants. Elements of a team building program include individual
skill training for technicians, operators, supervisors, and managers.
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