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5.2 Management Training
In addition to the supervisory skills training, the following modules should be considered for
inclusion in the management training program.
The purpose of the quality assurance (QA) and quality control (QC) module is to enable the
manager to effectively manage the activities of his/her particular area of responsibility
consistent with the facility's policies and procedures regarding quality issues. Training may
include topics such as the following:
Corporate QA policies
Facility procedures for implementation of the policies
Appropriate regulatory requirements regarding QA and QC
Department-level QC responsibilities.
The purpose of the facility security and emergency plans module is to enable the manager to
perform effectively and to provide reasonable assurance that subordinates will do likewise in
the event of threats or breaches to security and on- or off-site emergencies. Training may
include topics such as the following:
Security threats and breaches
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the security system
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security plans and procedures
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reporting requirements
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investigative responsibilities
Natural disasters
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procedures for coping with tornados, earthquakes, floods, or other
natural disasters
Facility fires
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pre-fire plans
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fire brigade organization and responsibilities
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off-site firefighting support
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applicable codes and standards related to fire prevention and
protection
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