Evaluation Process - hdbk750210024

Lessons Learned Handbook:

DOE-HDBK-7502-95

Evaluation Process

It is suggested that a formal evaluation process be developed to provide information

and feedback to participants, instructors, designers, and managers. The primary goal

of the evaluation process is to assess training program effectiveness. Evaluations can

be conducted through post-training quizzes and examinations. In addition,

performance measures can be developed to determine program effectiveness. In

general, program evaluation should be conducted to achieve the following goals:

Evaluation Goal

Evaluation Method

Verify that the training content,

Solicit learners' reactions to course

objectives and process are appro--

material and presentation.

priate to meet the training needs.

Assess whether training participants

Conduct written tests.

acquired the skills and knowledge

expected.

Evaluate whether training participants

Interview supervisors and

applied the acquired skills and

employees, observe employees,

knowledge to their job.

utilize questionnaires.

Assess the impact of improvements in

Develop specific performance

job performance on organizational

measures that relate the training to

goals related to lessons learned.

specific organizational performance

improvement goals and objectives.

In addition, specific performance measures that can be applied to lessons learned

training may include:

Percentage of staff that has successfully completed lessons learned training.

Number of errors in submitted lessons learned.

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