Publications

Lessons Learned Handbook:

DOE-HDBK-7502-95

formal (planned events) and informal (casual discussions). These exchanges can all be

viewed as potential vehicles for transfer of lessons learned. Suggested options for

increasing interpersonal information exchange focused on lessons learned are listed

below:

Use on-site "tool-box" meetings to provide field employees with a direct and

timely transfer of applicable lessons learned information.

Use monthly safety meetings to communicate applicable lessons learned that

have been placed on the system in the past 30 days.

Use teleconferencing for cross-complex sharing between employees working on

similar projects.

Use video conferencing to communicate information that requires visual

interaction (e.g., application of a new technology).

Create organizational or functional groupings of jobs with related knowledge,

skills, and performance requirements. Conduct lessons learned workshops,

meetings and briefings focused on these specific areas.

Use annual Occurrence Reporting Workshop to emphasize exchange of lessons

learned.

Use Quality Improvement Groups to identify applicable Good Work Practices

from across the complex and include them in Quality Improvement Plans.

Organize periodic "brown bag" lunches that include discussions and

presentations on lessons learned.

Use staff meetings to share lessons learned.

Use departmental "all-hands" meetings to discuss lessons learned from activities

both inside and outside of DOE.

Use working groups to exchange lessons learned (e.g., Root-Cause Analysis

groups, Management Safety Steering Groups, Training Councils, Self-Assessment

Working Groups, Operations Security Working Groups).

Encourage employee participation in conferences. Require attendees to share

what they learned through presentations.

Establish a working group that includes all Lessons Learned Coordinators and

focuses on overall improvements to the DOE Lessons Learned Program.

Publications

There are many site-specific publications that include lessons learned information (e.g.,

quarterly lessons learned bulletins, health and safety summaries, weekly newsletters,

and operating experience weekly summaries). Publications can be distributed in hard

copy or made available through electronic means. Potential options for sharing lessons

learned through publications are provided below:

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