Section 2.2 Lessons Learned Training

Lessons Learned Handbook:

DOE-HDBK-7502-95

Section 2.2

Lessons Learned Training

Lessons learned training can be a simple orientation session or a formal training

program. All staff that will be involved in the lessons learned program should receive

basic training to acquaint them with the lessons learned process and the

accompanying requirements. Two types of training will be addressed in this section --

(a) general employee orientation and (b) training for Lessons Learned Coordinators,

managers overseeing the lessons learned program, and staff responsible for

implementing the lessons learned program. In addition, this section will briefly discuss

training roles and responsibilities, evaluation processes, and applicable documents.

General Employee Orientation

A general employee orientation session should be held for all employees to introduce

the concept of lessons learned, and to build awareness of, and support for, the

lessons learned program. The orientation should also provide an overview of the

lessons learned process, explain the applicable requirements, and define basic roles

and responsibilities. The employee orientation should cover, in broad terms, how to

identify, document, access, and use lessons learned. A more detailed explanation of

these areas should be provided for employees directly involved in overseeing or

implementing the lessons learned program.

Training for Lessons Learned Coordinators,

Managers and Staff

Training for Lessons Learned Coordinators, managers, and staff should explain the

lessons learned process, the roles and responsibilities related to the process, and the

program's requirements. This training should be required for all technical, supervisory

and management employees and should cover all categories of lessons learned

including Red/Urgent, Yellow/Caution, Blue/Information, and Green/Good Work

Practice. This training should go into greater detail than the orientation session and

should cover the following topics: how to develop and disseminate a lesson learned,

how to incorporate lessons learned into projects and activities, and how to address

lessons learned that require immediate attention.

How to Develop and Disseminate a Lesson Learned

Developing a lesson learned generally includes the following processes: identifying,

documenting, validating, and completing security clearances. Disseminating a lesson

learned requires an understanding of electronic systems and other methods.

Dissemination may include more than one approach, depending on the type of lesson

learned and the dissemination options chosen by the site. The following training

topics should be covered regarding how to develop and disseminate a lesson learned.

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