Management Tours - s1032cn10025

DOE-STD-1032-92

personnel performance, facility activities, and facility conditions within their areas of

responsibility. Managers should be actively involved with the work activities under their

cognizance to assess performance and reinforce management standards. Monitoring of

facility activities should ensure that they are conducted according to appropriate

standards, policies, and procedures, and that problems are promptly identified and

corrected. There should be a high degree of management involvement and observation

in day-to-day facility activities; a manager's routine should include frequent tours of the

work place, including discussions with personnel. Monitoring by management should

also include a program for monitoring facility performance through reporting and

trending selected parameters. The monitoring program should provide operational data

that are trended, analyzed, and forwarded to appropriate levels of upper management.

Managers and supervisors should clearly understand their responsibilities for setting a

professional example and should monitor and correct problems related to failures to

adhere to facility policies and procedures.

4.5.1

Management Tours

Each manager should plan periodic tours of facility areas as part of the

manager's routine. Some of the criteria for establishing periodicity should

include the risk associated with operations and the amount of operational

activities occurring (i.e., tours of warehouses may be conducted less frequently

than tours of production lines). Monitoring should include actual observations

of work in progress. The practice of scheduling blocks of time for conducting

such observations has proven effective.

Management tours should cover all areas, including hazardous and unmanned

areas within the specific manager's purview. Tours should occur during all

operating shifts. Besides observing personnel performing their specific jobs,

managers should observe safety conditions and practices, radiological

conditions and practices, material conditions, and housekeeping to ensure that

expected standards are maintained. Before conducting a tour, managers may

review lessons learned from in-house and industry operating experience so they

can check to see if similar conditions or circumstances exist at their facility.

Deficiencies noted during tours should be documented and provided to

responsible managers and supervisors for correction. If items are corrected

during the tour, they should also be documented for information purposes.

Followup tours should be carried out to ensure that timely and effective

corrective action has occurred.