Appendix A Facility Representative Performance Indicators

DOE-STD-1063-97

APPENDIX A

FACILITY REPRESENTATIVE PERFORMANCE INDICATORS

Scope: Carefully chosen Performance Indicators (PI) can provide valuable measures of the

effectiveness of Facility Representative (FacRep) Programs. These PIs will be used by DOE-

HQ to evaluate DOE-wide program effectiveness. Other PIs may be useful at a local level to

determine the need for local program changes, depending on circumstances that may be

unique to a site.

DOE-wide Facility Representative PIs are relatively few in number, easy to measure and

report, applicable to all FacRep Programs, and resistant to misinterpretation. Since

effectiveness in providing contractor oversight may be difficult to capture in measurable terms,

some subjective measures are used.

General Points:

The attached Performance Indicators are for DOE-wide use. Field elements may use

additional, local PIs that suit their own needs.

PIs for DOE-wide use are divided into the following categories: Staffing, Training and

Qualification, Facility Representative Program Accomplishments, and Fulfilling the Facility

Representative Role.

PIs that measure contractor performance have been avoided as measures of FacRep

program effectiveness.

PIs should be reported to program offices quarterly, with copy sent to the Facility

Representative Program Manager, Office of Field Services and Liaison (FM-10). At the

close of a given quarter, one month is allocated to assemble PI reports, which are then

due on the first working day of the months of February, May, August, and November.

Performance Indicators, their methods of calculation, and goals (or targets) are presented

in the following tables.

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