Effective relationships with the Contractor

DOE-STD-1063-97

APPENDIX B

3. Effective relationships with the Contractor.

Do FacReps actually have unencumbered access and "Stop Work" authority to their

assigned facilities? Has this been communicated formally to the contractor?

Has "Stop Work" authority been exercised? Was it appropriate? Was it effective? Are

there occasions that it should have been, but was not used?

What is the effectiveness of the FacReps as verified by observing selected qualified

personnel who are monitoring training, operations, or maintenance evolutions?

Are reviews of occurrence reports accomplished in a timely manner while ensuring that the

root cause has been determined and effective action proposed?

Do FacReps accomplish facility assessments, surveillances and audits as scheduled and

are the findings meaningful and consistent with facility performance? Do assessments limit

the amount of time the FacRep can spend on day-to-day facility oversight?

How effective is the process for correcting deficiencies when comparing reported dates

against the completed action dates? Have all completed actions actually been performed?

How is tracking, follow-up, and closure of FacRep findings performed? Is there follow-up

on issues informally identified by the FacRep?

How effective is the documentation of FacRep activities (e.g., reports, log keeping)

How are FacRep findings reported (formally and informally) to the contractor? Are the

reports provided to the contractor consistent with the information recorded by the

FacReps? How clear is the process of reporting findings to the contractor?

Does the FacRep have access to all levels of facility management? How often does the

FacRep discuss facility operations issues with the facility manager? Do the FacReps

regularly interface with facility operations personnel?

Are FacRep to contractor interactions formal or informal; collegial or confrontational; helpful

or adversarial? Are these interactions effective or harmful to operational safety?

Does a process exist for ensuring the continued objectivity of FacReps assigned to a given

facility?

B-4