Maintenance Management Activities

DOE-STD-1051-93

4. MA IN TEN A N CE MA N A GEMEN T A CTIV ITIES

4.1 Introduction

Management activities should support a high level of plant performance and promote a

climate of professionalism. Management direction for maintenance activities should

clearly define management's expectations for the level of performance to be achieved.

Management direction is expressed through policies, directives, goals and objectives, and

day-to-day interactions. Managers should conduct frequent direct observation of day-to-

day activities and maintain an awareness of plant conditions. A monitoring program

should be in place that includes monitoring and trending of appropriate parameters to

assess performance. The monitoring program should help identify performance problems

and provide appropriate information for implementation of needed improvements.

Assessment of the monitoring program results should help ensure that root causes of

problems are identified and that corrective action is timely. Follow-up monitoring should

be performed to verify the effectiveness of corrective actions taken. This section outlines

the key elements of maintenance management activities. Appendix A of this document

provides the Performance Objective and Criteria for DOE facility Maintenance

Organization and Administration. DOE Guideline to Good Practices f or M anagem ent

Inv olv em ent at DOE N uclear Facilities contains more detail information on maintenance

management responsibility.

4.2 D iscussion

4.2.1 Management D irection

Management expectations for the level of performance in maintenance activities

should be clearly defined in management policies and directives. Maintenance

procedures should reflect these expectations, as should day-to-day interactions by

managers/supervisors with the work force. All maintenance personnel on site, non-

facility as well as permanent personnel, should be accountable for strict adherence to

policies and procedures.

A maintenance goals and objectives program should provide management a

mechanism to establish plant priorities and monitor progress toward accomplishment

of defined objectives. Goals should be realistic but challenging. In many cases, a

maintenance goal will support a specific plant goal or objective. Action plans

should be developed that specify the actions and responsibilities for achieving

significant or complex goals and objectives. A formal goals and objectives program

is an effective method of communicating direction and progress to all personnel.