Professionalis m in the Performance of Maintenance Division Activities

DOE-STD-1051-93

2.3.4 Professionalis m in the Performance of Maintenance D ivision A ctivities

Maintenance management should assist the plant manager in establishing high

performance standards for all maintenance activities and effectively communicate

these standards throughout the organization. Examples of areas in which

management standards should be established include the following:

Conduct of maintenance and shift turnover

b) Use of and adherence to procedures

Investigation of abnormal indications or situations

d) Record and log keeping practices

Industrial safety and radiological protection practices

Plant materiel, housekeeping, and cleanliness conditions

Maintenance management should promote and require uniform adherence to these

high standards. Safe and reliable maintenance operations should be the primary

goal. Maintenance activities should be conducted in a business-like, professional

manner. Non-job-related activities that could distract from the task at hand should

not be allowed in the work place.

Management should foster a working environment that encourages individual

performance and teamwork to achieve primary goals of safe and reliable

maintenance operations. Professional codes that complement and support

management standards should be developed for the various groups of maintenance

personnel.

2.3.5 Maintenance D ivision Communications

Maintenance management should communicate goals, standards, and policies to

individuals and groups within the organization. Written and verbal communications

by management should be stated clearly so that working level personnel understand

and support plant goals, standards, and policies. Management should encourage an

atmosphere that is conducive to constructive criticism and feedback. Management

should be responsive to feedback, and the results of the feedback should be

communicated back to plant personnel to encourage their continued input.