Problem Analysis - Continued

DOE-STD-1055-93

The interaction and effects of one or more of the following factors should be

considered:

Design

Drawings

Procedures

Training

Qualification verification

Tools

Attitude

Supervision

Human error

Management control

Communication

When the nature of specific concerns warrants (based upon uniqueness, warranty,

complexity, time-constraints, state-of-the-art technology, special skills/equipment/tools,

etc.) outside expertise may need to be contracted to ensure the appropriate focus.

Root cause categories should be established to:

Facilitate future analyses

Correlate proven corrective actions

Focus management action to the critical few

These methods result in value-added and knowledge-based correction plans which

should be followed to validated resolution, documented in the maintenance history

files, and applicable information should be shared as lessons learned for broad-based

benefit from local actions.