Evaluation Frequency.

DOE-STD-1070-94

Pre-Interview Activities -- decide on goals for the interview, determine the key

personnel who would provide the most complete and accurate information, and

develop a set of questions in advance.

Interview Activities -- explain the interview purpose and answer any questions the

interviewee may have, use open-ended questions to obtain detailed information, use

closed questions to obtain short answer conclusions, assess throughout the

interview, express appreciation for interviewee's time, and restate the purpose of the

interview at its conclusion.

Post-Interview Activities -- compare responses to the objectives and criteria, and

assess once again whether the information provided helped to accomplish the

original goal(s) of the interview.

Training records should be reviewed to verify that materials and activities are being properly

documented, processed, and retained. Program-level records include task lists, lesson plans,

instructor qualifications, and program evaluations. Trainee-level records include attendance

records, test results, qualification cards, and certifications. When inconsistencies exist,

further investigation should be conducted to determine the depth of the problem. Assess the

system as a whole. Are the records properly validated and entered into the system in a timely

manner? Is there an effective document control system? Are all the records in the system

and are they readily retrievable?

5.4 Evaluation Frequency. Training program evaluations using the objectives and

criteria specified in the Appendix should be conducted as part of the DOE field organization

environment, safety, and health appraisal program and contractor internal review program.

Training program evaluations should also be conducted by both the DOE field organization

and the contractor when significant changes occur in training needs, personnel performance

deficiencies are noted, or indicators show a significant performance degradation. Training

program evaluations should be conducted every three years to determine the effectiveness

and efficiency of the training system in providing a knowledgeable and skilled workforce to

support safe and efficient facility operations. The evaluation can consist of one overall

evaluation or a series of topical evaluations conducted over the three year period.