Management, Assessment, and Oversight

DOE-STD-1151-2002

Explain the necessity for and differences between the immediate, short term, and

long term actions taken as the result of a problem identification or occurrence.

Explain and apply problem analysis techniques to the identification of potential

problems and/or the prevention of problems. Include in your explanation, data

gathering techniques and the use of trending/history.

Observe a contractor problem analysis and critique their results.

4.2

A Facility Representative shall demonstrate a working knowledge of assessment

techniques such as the planning and use of observations, interviews, and

document reviews to assess facility performance, report results of assessments,

and follow up on actions taken as the result of assessments.

Supporting Knowledge and/or Skills

Describe the Facility Representative's role with respect to performance of oversight

of Government-Owned Contractor Operated facilities.

Describe the assessment requirements and limitations associated with the Facility

Representative's interface with contractor employees.

Conduct an interview representative of one that would be conducted during an

occurrence investigation.

Explain the essential elements of a performance-based assessment including the

areas of investigation, fact finding, and reporting.

Describe the contents of an assessment report.

Explain the essential elements and processes associated with the following

assessment activities including:

Exit Interviews

Closure Process

Tracking to Closure

Follow-up

Corrective Action Implementation

Describe the actions to be taken if the contractor challenges the assessment findings

and explain how such challenges can be avoided.

Participate in formal meetings between DOE management and senior contractor

management to discuss results of Facility Representative assessments.