Analysis principles and techniques necessary to identify maintenance problems

DOE-STD-1181-2004

34.

Facility maintenance management personnel shall demonstrate the ability to

conduct independent assessments of a contractor's compliance with the

requirements of DOE Order 433.1, Maintenance Management Program for DOE

Nuclear Facilities.

Supporting Knowledge and/or Skills

a. Establish the criteria to be used as a basis for conducting the evaluation.

b. Establish the points of contact with the field organization being evaluated.

c. Gather information pertinent to the evaluation by interviewing personnel, observing

maintenance activities and reviewing maintenance records.

d. Document the results of data collection in field notes.

e. Compare the results of the review phase with the criteria established for the evaluation

and determine if deficiencies exist.

Document the results of the overall evaluation in a formal written report which includes

the status of meeting the established criteria, identifies deficiencies or good practices,

and suggests recommendations for improvement.

g. Resolve conflicting or inconclusive observations or findings obtained from other

evaluators on an evaluation team.

h. Verbally report the results of the evaluation to contractor facility management and

Department management.

Perform follow-up activities as applicable to ensure implementation of corrective

actions, including tracking and close-out.

35.

Facility maintenance management personne l shall demonstrate a working level

knowledge of problem analysis principles and techniques necessary to identify

maintenance problems, determine potential causes of problems, and identify

corrective action(s).

Supporting Knowledge and/or Skills

a. Discuss the elements of an analysis program.

b. Discuss the guidelines for information collecting.

c. Discuss event causal factors for human performance problems.

d. Discuss event causal factors for equipment performance problems.

e. Describe and explain the application of problem analysis techniques including the

following:

Root cause analysis

Causal factor analysis

Change analysis

Barrier analysis

Management Oversight Risk Tree analysis