Assessing Operations-Related Training and Qualification.

DOE-EM-STD-5505-96

6.20 Assessing Operations-Related Training and Qualification.

6.20.1 Discussion. Since training and qualification are key components in the performance of

operations, maintenance and other aspects of work, references to training and qualification can be

found in several elements of conduct of operations. For this reason, operations assessments

should include an evaluation of training and qualification.

An operations assessment of training and qualification focuses on the operational impact of

training and qualification rather than a comprehensive audit of the training and qualification

program.. For example, during an operations assessment, it is more beneficial to observe an on-

shift training event rather than auditing training records; the former is operational and the latter is

more administrative. The emphasis should be on assessing operations that are impacted by training

and qualification rather than the administration of the training and qualification program.

Guidelines for Evaluation of Nuclear Facility Training Programs (DOE-STD-1070-94) provides

additional guidance on assessing training and qualification at nuclear activities.

6.20.2 Preparing to Assess Operations-Related Training and Qualification. In order to

prevent multiple assessors from following up on similar leads, team members should funnel their

training issues to a single assessor who would, in turn, use the tools of observation, document

review, and interviews, as discussed in the following sections, to pursue leads. Sections 5.4 and

5.8 provide a detailed explanation of assessment plan development.

6.20.3 Observation. Observation can be an important tool when investigating training.

Specific examples include:

Presence of examination and qualification board schedules

Posting of training resources and staffing requirements

Training classes in progress

On-shift training in progress

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