Assessing Shift Routines and Operating Practices.

DOE-EM-STD-5505-96

Policies and procedures related to monitoring operations performance, safety goal

performance, and management training

Pre-job or safety checklists

Documented management self-assessments

Management training records

When reviewing documents, assessors may decide to review the activity's goals. There are three

questions the assessor should ask concerning goals:

Do goals exist?

Are goals measurable, challenging, and auditable?

Do all personnel understand the goals and have familiarity with the actions needed to achieve

them?

The existence of goals is only part of the answer, however. While goals may be posted on bulletin

boards throughout the activity, this in itself does not indicate that workers understand how

management expects those posted goals to be executed. After becoming familiar with activity

goals, assessors may want to conduct informal interviews with managers, supervisors, and

operators to determine their understanding of goals.

6.2 Assessing Shift Routines and Operating Practices.

6.2.1 Discussion. The purpose of Shift Routines and Operating Practices is to set standards

for the professional conduct and level of performance expected of operations personnel to ensure

facilities are operated safely and efficiently. The guidelines establish the overall framework for

single and multi-shift operations and apply to routine operations as well as to the detection of and

response to abnormal conditions.

6.2.1.1 Approach. Since the observations, interviews, and document reviews conducted to