Document Review

DOE-EM-STD-5505-96

personnel administering and using the Timely Orders program concerning their knowledge of

those specific orders. This will give information on the process from beginning to end and can be

used to assess not only the mechanics of the program, but also the quality and effectiveness of the

overall program objectives, or how effectively the program gets pertinent information to the

workers and supervisors in a timely manner.

The following additional question could be asked of first line supervisors:

How do you ensure that all operators read timely orders?

The questions below could be asked during interviews with operations supervisors and designated

administrators:

How do you ensure that all operators read timely orders?

How often do you review timely orders?

How does the administrator ensure that the operations supervisor is aware of each issued

order?

After completing an interview, the information gathered should be evaluated to determine if there

are any apparent deviations from activity requirements. These leads can normally be validated or

disproved by using one or more of the following:

Interviews with several more operators

Interviews with shift supervisors

Interviews with activity managers and operations supervisors

Interviews with training and maintenance department personnel

6.15.5 Document Review. Assessors should review the applicable administrative policy or

procedure to familiarize themselves with the requirements of the activity's program. Typically,

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