Review of Training and Qualification Issue

DOE-STD-3006-2000

generalities based on a small sample should be avoided. However, drawing conclusions that assert

programmatic deficiencies based upon multiple observed inadequacies or weaknesses are valid. Team

members should avoid superlatives of the type: ". . . is the worst . . . or is the best. . . ." Again, the key is

to stay focused on whether the core requirement is being met as measured by the criteria. Following are a

few sample Form 2 Discussion sections demonstrating some desirable and some undesirable traits.

Review of Training and Qualification Issue; Required Reading Program

(a) Desirable; specific, objective, measured traits...

Implementation of the Required Reading Program was examined. Twenty-five items in the

program were tracked to determine if the 16 qualified Stationary Operating Engineers (SOEs)

have signed-off as having read the required documents. Over half the required reading

checked was found deficient. That is, over half of the 400 (16 x 25) items checked were not

documented as complete. In addition, some significant items from the required reading items

were provided to ORR interviewers to sample SOE retention of the material covered in the

readings. The retention of the key points in these required reading items was poor. Of eight

SOEs interviewed on three items, over half produced unsatisfactory responses.

(b) Not Desirable; extreme, speculative, too general, inappropriate...

The Required Reading Program was examined. It was determined to be one of the worst

programs this reviewer has encountered. Many of the operators had not done the reading and

their attitude was unacceptable. Management said they had a procedure for the program, but

I couldn't locate it. The ORR interviewers asked some of the SOEs about items in their

required reading. Their responses were unsatisfactory. This area needs work.

Review of Operational Experience Review Program; Occurrence Reporting and Processing

System (ORPS) Program

(a) Desirable; specific, objective, descriptive...

The Occurrence Reporting and Processing System was examined. Requirements from DOE

Order 5000.3 are programmatically implemented at the XXXX facility by the contractor

through XXXX 5000.3. The contractor's procedure is judged to be satisfactory in that it

requires occurrence reports to be generated and reported to the Department as required by the

DOE Order. All specifications in the DOE Order are adequately implemented by the

contractor's procedure.

Appendix 4-23