Informing Team Members cont'd

DOE-HDBK-1076-94

When possible, it is important for coordinators to make an appointment to visit the

necessary managers to explain the TTJA process and to request their cooperation in

nominating and releasing one or more workers. During the visit with the organization, the

coordinator should be prepared to explain the TTJA process, how the results will be used,

and the qualifications of the worker or supervisor needed. A one- or two-page written

explanation and a sample TTJA task list to leave with the organizational management can be

very helpful.

The best way to obtain team members for a TTJA team is to meet personally with each

nominee, as arranged through the organizational management, thirty to sixty days in advance

of the session. If there is sufficient time, this one-on-one technique elicits the best results.

Prospective team members may be hesitant to make commitments to a new or different

experience. The TTJA coordinator should explain the member's role in the process. The

prospective members should be told what to expect from the TTJA session and that support

from management for their involvement has been secured.

During the explanation, the coordinator should stress the importance of the full-time

commitment to the session. Each team member should be present and participate in all

portions of the session. Coordinators should not ask someone to be a team member if they

are obviously not interested in the activity. Such a person probably will not be a major

contributor to the process and may even be detrimental to the session success.

If proper selection procedures are followed, few workers will object to participating. Most

people will gladly donate their time to the TTJA process.

To complete the selection process, it is highly recommended that the coordinator make

confirming phone calls to each member five to ten days prior to the session. This provides

them with an opportunity to ask any questions and to confirm their plans to attend the

session. If several people must cancel at this time, there is still time to seek qualified

alternates.