General Guidance cont'd

DOE-HDBK-1103-96

Develop an initial and/or continuing training program for a job position that already

exists.

Conduct a training program evaluation.

Resolve a specific human performance problem.

Develop a specific training session (see Appendix B for detailed information on each

type of training request).

developing or revising a job-specific training program using a systematic approach to

training and no training program currently exists for the job position, or there is an existing

training program for the job position, but it is not based on a valid job analysis.

The table-top process, when used properly, will prove to be a more efficient, cost-effective

method for planning and conducting the needs analysis process.

3.5 What Is Needs Analysis? Needs analysis is a systematic process of seven steps through

which a request is clarified, a determination of the real problem is made, the cause(s) of

the problem is/are identified, and the most effective solution (training or non-training) is

determined.

3.6 What Is Table-Top Needs Analysis? TTNA is a team approach to solving program or

performance related problems which can also be used in the analysis and design of a

training topic or program. While the traditional needs analysis process required several

trainers (to plan the process, conduct experimental reviews, conduct surveys, interviews,

and field observations), TTNA can be conducted in one setting with the right mix of

personel gathered around a table. This approach employs a seven-step process involving

facility-specific individuals working together. This team should consist of 2-5 incumbents,

1-2 immediate supervisors, 1-2 other subject matter experts as appropriate, and 1-3

instructional technologists.

The team's charter is to share their expertise and experience to build a benchmarking

model. The team identifies what the program or performance gaps are by comparing

what should be done with what is being done. Once the team has identified these gaps,

they are asked why those gaps exist. While this information is still fresh in their minds,