Preparing for the TTNA Process

DOE-HDBK-1103-96

Special Skills Needed by TTNA Facilitator

expertise in needs analysis processes

expertise in the table-top analysis method

skill in nominal group techniques

skill in questioning techniques

skill in fishbone and mindmapping

the ability to act as a process expert who leads and controls the process but allows team members to

act as content experts

skill in small-group dynamics

skill in obtaining small-group consensus

the ability to establish and maintain the team's pace, balance, and individual participation

process, and schedule the meeting room. When making process arrangements, the

coordinator should gather any other job-specific information (e.g., gather additional

documents, conduct interviews with job incumbents or with any other personnel as

identified by the TTNA team members). Appendix A, TTNA Needs Analysis Survey,

should be used when initially preparing for a needs analysis process. The coordinator

may or may not also act as the facilitator of the TTNA process. When making post-

process arrangements, the coordinator should ensure that the same TTNA team members

will be available to assist in bringing the process to completion. The coordinator checklist,

Appendix C, should be used when preparing for the TTNA process.

The coordinator should read this handbook so that he/she: (a) has an idea of what the

TTNA process entails, (b) can discuss the significance of the TTNA process with the key

managers to receive management's buy-in, and (c) can provide the facilitator with the

necessary detailed information that describes the performance problem in question.

Appendix E contains a planning sheet that can be used for gathering the correct

information to give to the facilitator. The information provided to the facilitators about the

performance problem will assist the facilitators in deciding whether the TTNA process is

needed or some other process is required. Appendix D, Sample TTNA Letters, can be used

for letter format throughout the TTNA process.

4.5.1

Identify Scope of the Needs Analysis. The facilitator must interface with the

coordinator (if not the same person) to ensure this process will meet their needs.