The Coordinator

DOE-HDBK-1103-96

break for the "off," or documenting facilitator, and thus allows a higher energy level for the

"on" facilitator. As the TTNA process takes place, the co-facilitator observes the process

and decisions of the team and documents certain aspects of their work on the Briefing

Form (Appendix F is an example).

Participants brief management on the last day, explaining the intent, process, and results

found during their needs analysis. The facility should keep a record of the briefing and its

supporting documentation so the results can be used in later processes when building

training programs.

The facilitator must possess many skills to make this process a success. In the role of

instructor, the facilitator needs strong instructional skills in order to teach the lessons.

The facilitator also serves as a process expert who facilitates the sessions but does not

provide technical input. Successful facilitation hinges on three factors: interpersonal

skills, expertise in the systematic approach to training process, and the ability to perform

special skills associated with facilitating table-top processes. At a minimum, the facilitator

should be familiar with the needs analysis process, the difference between needs

analysis, job analysis, and task analysis, and possess excellent facilitation skills.

Flexibility and the ability to adjust to changing circumstances are crucial. Preferably, the

facilitator is qualified to facilitate TTNA through training and experience.

Interpersonal Skills Needed by TTNA Facilitator

FLEXIBILITY!!!

a sensitivity to others

the ability to establish

a sense of humor

and maintain enthusiasm

the ability to make decisions

patience

excellent listening skills

the ability to display and

the ability to display warmth

maintain a positive image

and establish rapport quickly

a high degree of

with team members

sensitivity to both verbal

the ability to motivate,

and nonverbal communication

encourage, and focus

excellent memory

team members

4.4 The Coordinator. The coordinator's role is to make the necessary needs analysis process

arrangements. For example, when making preparation arrangements, the coordinator

should select TTNA team members, gather job-related information for use during the