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| DOE-HDBK-1103-96
SAMPLE 5
REQUEST IS TO DEVELOP SPECIFIC TRAINING SESSION
Suggested Seminar Sequence: TTNA then Team Approach to Training Development
Estimated Seminar Length: 2-3 days
STEP 1: CLARIFY REQUEST TO DETERMINE PROBLEM
Options:
-
Use Fishbone or NGT to get at true problem being resolved.
Expected Outcomes from this TTNA Seminar:
STEP 2: DEVELOP Analysis PLAN
Types of
Specific Sources
Analysis Techniques
Information
of Information
Expected
Actual
Gaps
Causes
Solutions
STEP 3: COLLECT DATA ON EXPECTEDS/ACTUAL
Process:
1.
Ask: Does everyone have a clear idea of what expected performance is? (Solicit
examples to be sure.)
2.
If group is unclear as to expecteds, use NGT or CDM to list expecteds.
B-17
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