Sources of Needs Analysis Information

DOE-HDBK-1103-96

Work-station design.

New policies/procedures.

Altered appraisal systems.

Altered recognition programs (incentives, rewards).

Supervisor/management development.

Coaching, mentoring.

Employee Assistance Programs.

Sources of Needs Analysis Information. Successfully performing needs analysis

4.1.6

means looking at a lot of different information. The sources of information

include people, documentation, regulatory requirements, and perhaps work

products. People sources can be subject matter experts, job incumbents,

immediate supervisors and managers at various levels, trainers, customers or

users, and exemplary performers. Documentary and other sources could

include:

Audit or productivity figures.

Accident reports.

Grievance reports.

Program evaluation reports.

Absentee figures.

Budget reports.

Internal and external lessons learned.

Occurrence reports.

Personnel records.

Instructor evaluations.

Employee test results.

Facility inspection, evaluation, accreditation reports.

Facility performance reports.

Regulatory requirements.

Work products.

Techniques Used to Gather Needs Analysis Information. Several techniques

4.1.7

(alone or in combination) can be used to obtain information from these sources.

The techniques that the facilitator may use include document review, nominal