Supervisor/Manager Monitoring and Self-Assessment Practices

DOE-HDBK-1117-99

*A.2 Supervisor/Manager Monitoring and Self-Assessment Practices

The purpose of this subject area is to enable the candidate or incumbent to use

supervisory/managerial control, monitoring, and self-assessment practices that contribute to the

achievement of high standards of safety and performance. Topics for consideration include:

TOPIC

ITEMS TO COVER FOR EACH TOPIC

Determining goals and objectives

Improving

Using and maintaining goals and objectives program

Performance

Establishing performance standards

Through Goals

Establishing and using indicators

and Objectives

Establishing feedback channels

Program

Assessing

Initiating and conducting self-assessments

Department or

Comparing facility performance to facility goals

Section

Trending key parameters to identify areas for improvement

Performance

Monitoring performance by direct observation

Promoting an environment conducive to avoiding personnel

errors and to identification and correction of personnel errors

Identifying recurring and long-standing problems

Differentiating between attitude and knowledge problems

Differentiating between equipment and personnel performance

deficiencies (root causes)

Using plant tours and personnel observations

Using audits and inspections to identify areas for improvement

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