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| DOE-HDBK-1202-97
3. DEVELOPING AND IMPLEMENTING DIAGNOSTIC FUNDAMENTALS TRAINING
3.1 Discussion
The skills and knowledge developed or improved during diagnostic training should enhance
the ability of facility personnel to operate more effectively. A team's ability to integrate
technical knowledge and skills using a systematic application of diagnostics is necessary for
continued smooth operation.
An environment may exist in a work space that requires team members to make highly
complex technical decisions. Along with this responsibility is the need to actively follow up
and revise decisions as conditions warrant. Occasionally, limitations inherent in procedures
make it necessary for personnel to apply diagnostics to handle events or conditions not
addressed in procedures.
The goal of diagnostic training should be to develop basic skills in monitoring, interpreting,
and intervening. If team personnel have not developed basic diagnostic skills, they may be
ineffective in addressing problems. Diagnostic training should be integrated into both initial
and continuing training programs.
Training on diagnostic fundamentals should enable the trainee to:
C
Recognize the importance of attention to detail and recognize problems early
C
Monitor data, and detect impending problems
C
Differentiate between expected conditions and problem conditions
C
Identify conditions requiring action
C
Determine the expected response, and identify deviations in that response
C
Identify potential causes of problems
C
Analyze potential causes of problems to identify a most probable cause
C
Prioritize problems using a systematic process
C
Determine and initiate appropriate corrective actions based on a systematic
prioritization
C
Evaluate success of corrective action, and respond accordingly.
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