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reinforced during on-the-job and simulator training. The proper mix and sequence of
approaches should be considered. Obtaining detailed knowledge of results over time can
help the individual organization learn which approaches will best meet its particular needs.
Team building goes beyond traditional skills training. The purpose is to get work done
better, and not simply to learn abstract concepts about groups or interpersonal dynamics.
Even when individuals possess strong team skills, they do not necessarily work well
together as a group. For this reason, intact work teams should go through the process
together. They develop and improve as a team by addressing actual issues of current
importance to the team.
Effective teams share several common characteristics.
C
They operate with well defined goals, objectives, and expectations
C
Members function interdependently with personal freedom to accomplish
assigned tasks
C
Decisions on complex situations are made on the basis of team member
input rather than on an individual basis
C
Information is shared freely
C
High standards are set and maintained.
Once established, an effective team requires constant maintenance. Previously developed
competencies can assist with learning new skills and with adaptation to changing
circumstances and unique situations. To maintain effective work teams, an environment
should be established to promote these characteristics. Teamwork should be established
through training on roles, relationships, and procedures and by using realistic scenarios
when conducting role-plays and exercises that require the team to define each member's
role in any situation and to identify the individual responsibilities towards the team.
To obtain a better functioning team, team building needs to take place on multiple levels. At
the individual level, individuals must have some level of teamwork skills. In addition,
managers, supervisors, trainers, and others in key leadership positions must learn and
consistently demonstrate effective teamwork skills. At the group level, teams learn to
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