Training Resources - hdbk750210022

Lessons Learned Handbook:

DOE-HDBK-7502-95

How to follow-up on actions to ensure that the lesson learned has been

incorporated in plans or future activities.

How to Address Lessons Learned that Require Immediate Attention

A clear process should be established for taking action when a lesson learned

requiring immediate attention is identified. Generally, the lessons learned requiring

immediate attention will be those that are classified as Red/Urgent (See Priority

Guidelines in the DOE Lessons Learned Technical Standard, Appendix C). The

following elements should be included in training related to Red/Urgent lessons

learned:

Lessons learned classification scheme with an emphasis on the defining

characteristics of a Red/Urgent lesson learned.

All points of contact that must be notified to facilitate thorough and efficient

communication.

Clear differentiation between lessons learned reporting and ORPS reporting to

ensure that both systems receive appropriate information.

Specific steps that must be taken when Red/Urgent lessons learned are

identified including the sequence of required steps, roles and responsibilities,

approvals, timing, and follow-up activities.

Training Resources

In order to save time and money in developing training activities, it is suggested that

existing resources be identified and, when possible, used. The Training Resources and

Data Exchange (TRADE) network is an example of an available training resource that

offers training assistance.

TRADE encourages and facilitates the exchange of ideas, techniques, and resources for

improving training and development, and serves as a forum for the discussion of

issues of interest to the DOE community. The TRADE Training Resources Catalog

(TRC) provides an electronic on-line catalog of DOE contractor and federal training

courses. TRC is part of the TRADE ONline Information System (TRADEON). Any DOE

M&O contractor, Operations Office, or Headquarters personnel with a computer,

modem, and communication software can access the TRC. The TRADE network is

managed by the Oak Ridge Institute for Science and Education (ORISE).

For information regarding TRC or TRADEON, please contact:

Oak Ridge Institute for Science and Education

TMSD/TIS/Lab Road

P.O. Box 117

Phone:

(615) 576-0492

Oak Ridge. TN 37831-0117

Fax:

(615) 576-4583

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