Discussion cont'd - s1032cn10016

DOE-STD-1032-92

performance is the best way to measure the facility's effectiveness in accomplishing goals.

Monitoring activities such as audits, reviews, tours, and self-assessments are part of the

checks and balances needed in an effective operating program to ensure that management

obtains a clear picture of facility operations. Touring also allows management to interface

with facility personnel and reinforce policies and goals. Audits, reviews, investigations, and

self-assessments supply information for facility performance reports. These reports provide

evidence of the operating performance of the facility. Facility performance reports enable

tracking and trending of performance indicators and can be used to adjust goals. When

operating problems or undesirable performance trends are noted during monitoring,

corrective actions must be developed and implemented to redirect performance. Followup

monitoring activities allow management to verify the effectiveness of the corrective actions.

In order to effectively monitor operations and manage resources, managers must be trained.

A management development program will enhance the skills and knowledge of upcoming

managers and supervisors. This is especially true of first-line supervisors because they

usually have no previous management experience, but must possess the proper attributes to

handle their responsibilities.

Management must strive to develop and maintain a proper safety attitude in all facility

personnel. A comprehensive safety program must include planning for safety. If safety

planning accompanies work planning, safety issues will be confronted before actual work is

started. Planning will minimize work holdups and operating schedule delays that result from

correcting safety issues. Personnel must also be trained in safe operating practices and the

need to identify potential personnel hazards at their work stations. Management monitoring

of performance, stressing safety and planning for safety, will reinforce this attitude.