Performance Indicators - s1063-970017

DOE-STD-1063-97

4.6.1

Performance Indicators. Carefully chosen performance indicators (PI) can

provide valuable measures of the effectiveness of Facility Representative

Programs. The performance measures should address compliance to

program requirements, improvements to safety, and performance

effectiveness. DOE-wide Performance Indicators are shown in Appendix A.

Field elements shall submit quarterly PI data to Program Offices at DOE-HQ,

with a copy to the Facility Representative Program Manager, FM-10. PI's for

the preceding quarter are due to HQ on the first working day of February,

May, August, and November. These PIs can be used by FM-10 to evaluate

DOE-wide program effectiveness. FM-10 will then compile a department-

wide PI report that will be disseminated to all field elements.

Field Element Self-Assessments. Each field element shall periodically (not to

4.6.2

exceed three years) evaluate its Facility Representative Program relative to

the requirements in Sections 4 and 5 of this Standard. Results of these Self-

Assessments should be sent to the responsible Program Office at DOE-

Headquarters, with a copy to Facility Representative Program Manager, FM-

10. Guidance for the performance of these assessments is provided in

Appendix B.

Peer Reviews. Field elements should invite Facility Representatives and/or

4.6.3

Facility Representative management from other sites to perform peer reviews

of their Facility Representative Programs. These reviews will provide a

mutual benefit through sharing lessons learned. In addition they will foster a

more consistent Facility Representative program throughout the DOE.

4.6.4

Annual Facility Representative Workshop. FM-10 will host an Annual Facility

Representative Workshop to promote sharing lessons learned from Facility

Representative Programs across the complex, and foster the growth of the

Facility Representative community. Each field element should encourage as

many Facility Representatives and Facility Representative Program Managers

as possible to attend the workshops to share information with other sites and

identify potential improvements for use in their own programs.