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DOE-STD-1051-93
b.
Goals and Objectives
The maintenance division manager and his staff should develop goals and
objectives that support and complement established plant goals. Plant goals often
include financial, manpower, production, public safety, personnel safety, and
regulatory matters. In addition, key maintenance performance areas and areas in
which need for improvement is recognized should be included in plant goals and
objectives. Suitable goals and objectives should be established by responsible
department managers to support plant goals. Department goals and objectives
should be coordinated among the departments to ensure that they are consistent,
mutually supportive, and reflect management's priorities.
When the performance of support groups (not reporting to the maintenance
division manager) directly affects maintenance activities, the goals and
objectives of those support groups should be reviewed by the maintenance
division manager. This review should ensure that the goals and objectives are
consistent with and complementary to those developed by line management of
the maintenance division.
Characteristics of effective goals and objectives include those that are:
1)
Measurable and stated in terms that allow specific measurement of
progress and clear determination of achievement
2)
Challenging, but achievable, and aim for specific improvement in
performance; should not be set so high that achievement is unrealistic and,
therefore, not actively pursued
3)
Pertinent and should support the overall mission of the maintenance
organization
4)
Limited in number to prevent diluting efforts on key areas
5)
Within the control of the individual or group responsible for their
accomplishment
6)
Clearly communicated to and understood and supported by all members of
the maintenance organization
7)
Based upon input from all levels in the maintenance organization
responsible for implementing the goals and objectives
20


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