Goals and Objectives

DOE-STD-1051-93

Goals and Objectives

The maintenance division manager and his staff should develop goals and

objectives that support and complement established plant goals. Plant goals often

include financial, manpower, production, public safety, personnel safety, and

regulatory matters. In addition, key maintenance performance areas and areas in

which need for improvement is recognized should be included in plant goals and

objectives. Suitable goals and objectives should be established by responsible

department managers to support plant goals. Department goals and objectives

should be coordinated among the departments to ensure that they are consistent,

mutually supportive, and reflect management's priorities.

When the performance of support groups (not reporting to the maintenance

division manager) directly affects maintenance activities, the goals and

objectives of those support groups should be reviewed by the maintenance

division manager. This review should ensure that the goals and objectives are

consistent with and complementary to those developed by line management of

the maintenance division.

Characteristics of effective goals and objectives include those that are:

Measurable and stated in terms that allow specific measurement of

progress and clear determination of achievement

Challenging, but achievable, and aim for specific improvement in

performance; should not be set so high that achievement is unrealistic and,

therefore, not actively pursued

Pertinent and should support the overall mission of the maintenance

organization

Limited in number to prevent diluting efforts on key areas

Within the control of the individual or group responsible for their

accomplishment

Clearly communicated to and understood and supported by all members of

the maintenance organization

Based upon input from all levels in the maintenance organization

responsible for implementing the goals and objectives